Archive for get massage clients

Creating Win-Win Relationships to Grow Your Massage Business

The final essential quality to look for in an ideal referral partner for your massage business is…

P stands for Promoting. In other words, they are currently engaged in promotional activities in their own business. This lets you know they are looking to grow their business and makes it easier to create win-win-win relationships.

So now you have the 4 key qualities to look for when choosing referral partners. To recap, they are:

P = Purposeful
E = Enthusiastic
R = Respectful
P = Promoting

PERP!

And remember, the more the potential referral partner knows you, trusts you and believes in you, the better. It may take some time, but you can literally fill your practice with one great alliance.

Finding Great Massage Referral Partners

handshake_border_150by100.jpgSo, how do you go about finding great referral partners? Good question. Let’s start by looking at the essential qualities to look for in the ideal referral partner. Here is an easy way to remember. They must be PERP!

The P stands for Purposeful. They must have services (or products) that are purposeful for your target market. There has to be a connection with the people in the community that you are drawn to serve.

In other words, they have the same target market as you, but offer services that are different but complimentary to your own.

For example, if your target market is pregnant women, referral partners could be maternity clothing store owners, midwives, Lamaze instructors, obgyn doctors, pre-natal exercise instructors, and any professional or business that serves pregnant women.

Next I will share with you the other essential qualities to look for in an ideal referral partner for your massage business. Till then…

Do You Have a Referral System in Place?

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The third key to getting lots of referrals from other businesses in your area is to have a system by which your referral partner introduces you to their customer or client base in a professional and consistent manner.

For example, if you partner with a health club, every new customer of the club gets a discount coupon for a massage.

If your referral partner owns a maternity boutique, you might write a short article for their monthly newsletter that also promotes your pre-natal massage services. In addition, they may feature you on their web site three times a year.

If your referral partner is a chiropractor, when booking patient appointments their staff may be trained to say, “and have you seen Amy yet for a massage?”

So, if you don’t have a system in place for getting referrals from other professionals, you could be missing out on lots of new massage clients.

Build Your Community, Build Your Practice

community-houses-150by150B.jpgForming referral partnerships with key professionals in your community is absolutely one of the most effective and powerful strategies you can use to build your massage practice.

Not only is creating referral partnerships a long term and sustainable way to build a business, it can happen fast. And it is efficient because you are working with the principle of leverage.

A referral partnership is a relationship or partnership with someone in another business that refers clients to you. There are two types of referral partnerships, primary and secondary.

Secondary partnerships are casual, for example, if you focus on sports massage you could leave your business cards with the owner of a sporting goods store where their customers can see them.

Primary referral partnerships on the other hand are more formal, professionally structured relationships.

There are three key elements to their success. Firstly, the partnership has to be win, win, win. In other words, it has to benefit you, your new referral partner and their clients or customers.

Want to know what the other two success keys are? Over the next few days I’ll be sharing them with you, so do check back.

The Myth of Motivation

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I was reading an article by Ken Keis of Consulting Resource Group on The Myth of Motivation and he made a comment I found interesting. He said:

The pursuit of our interests requires no motivation because we enjoy doing them. Interests compel us; to compel means to be pulled or attracted. That precludes the need for motivation. We require motivation only for things that do not interest us. If we need motivation, we must question why we do.

Now, I’m sure that doesn’t mean that we will love every aspect of building a successful massage business. I for one am not a big fan of bookkeeping. But I think it’s true that it is really hard to motivate yourself to do something that you just don’t enjoy.

So if you find you are having a hard time marketing your massage business, maybe take a look at what you are doing. For example, I had a client who was trying unsuccessfully to build her business by public speaking as she had heard that was a great way to get massage clients. And it is! But she hated it (and it was definitely not one of her natural talents).

But it turned out she really enjoyed writing AND she had a real knack for it. So I suggested she focus her marketing efforts on writing articles in local publications instead. And her massage business really took off.

So, if you find you are having a hard time motivating yourself as you build your business, look at what you are doing, and see if there is another approach that includes things that you really enjoy. Then motivation will no longer be an issue.

Do Massage Therapists Work as Slaves?

Today’s Success Snippet comes from Dr Michael Kruse, who has been nominated twice as Chiropracter of the Year in Washington State, and has referred thousands of his patients to massage therapy.

Listen to find out why he thinks we work as slaves!

This was recorded live at a North Cascade AMTA business panel featuring Dr Kruse, Sally Ledgerwood and yours truly.

Weekly Success Snippet:
“You Work As Slaves!!!”


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Do you think we work as slaves? Hit the comments link below and tell us what YOU think.

Reason #7: Why You May Not Be Making The Money You Deserve In Your Massage Business

You are trying to do it all yourself.

At a certain point in your massage business you realize that you just can’t do it all yourself and you need help. If you are busy as can be, and are still folding sheets, answering the phone to schedule appointments, doing your own billing and bookkeeping etc, then I mean YOU.

Why are you doing work that you could hire out for $10 – $15 an hour (less in some states) when you could be building your business and even creating additional streams of income? And working towards true financial freedom? But instead you are filing forms!

And I don’t necessarily mean employees. There are inexpensive phone answering and appointment scheduling services. There are independent bookkeepers and laundry services, and even virtual assistants who can do billing and make calls for you from their own home or office (which can even be across the country).

I had a virtual assistant who lived in New Zealand. We communicated primarily by email and instant message, and never actually met in person.

Reason #6: Why You May Not Be Making The Money You Deserve In Your Massage Business

You have chosen a market that really cannot afford your services

So what do you do if they really CAN’T afford your services? Most massage therapists get into the field, not to make money, but to help people. But if you have chosen a market that simply cannot pay you what you need to make to run a viable business you need to rethink your strategy.

I hate to sound cold, but if you can’t make enough money to stay in business, who will you help then?

So if you are in this situation, you may want to seriously consider choosing a target market that CAN pay you want you are worth, and then DONATE a certain amount of your time and services to the market you feel passionate about serving.

That way you all win!

Reason #5: Why You May Not Be Making The Money You Deserve In Your Massage Business

You are not charging enough?

Way too many massage therapists simply don’t charge enough for their services. It may be because they lack confidence in their skills, or are concerned about losing clients to the competition if they raise rates, or think their clients couldn’t (or wouldn’t) pay more, or don’t value their work and the difference they make in the lives of their clients.

But if you don’t charge what you are worth, how can you hope to build a sustainable massage business?

Are you charging enough for your massage services?

Reason #4: Why You May Not Be Making The Money You Deserve In Your Massage Business

You don’t have the necessary business and marketing skills.

A lot of massage therapists are really good at massage, but don’t know how to run a business and are lousy at marketing or promoting themselves.

It takes a very different set of skills to run a successful business or practice than it does to give a massage and many therapists underestimate this.

If you need help in this area, there are many classes at local colleagues and as well as online to help you develop the entrepreneurial, business and marketing skills you need. You can also get help (often free) from organizations such as SCORE.